Our Products
ApexVoice
Your 24/7 main business line.
We give you a new main number (or forward your existing one) so every call is answered, qualified and booked straight into your calendar.
EchoGuard
An add-on for your mobile and overflow lines.
If you don’t pick up within a few rings, EchoGuard takes over, catches the call, captures the lead and logs/SMS’s the details so no call is ever wasted.
FusionEcho
Full coverage for your whole team.
ApexVoice on your main number + EchoGuard on your techs’ mobiles, giving you one unified system where every call whether in the office or mobile is answered, tracked and turned into revenue.
Quick Product Chooser
Answer these to find your fit (or [Book a Demo] for custom advice):
Main line needs answering + basic logging? → ApexVoice Standard ($79/month) – Capture details, manual book.
Main line needs answering + auto-booking? → ApexVoice Premium ($199/month) – Full automation.
Missed/after-hours calls on mobiles? → EchoGuard Standard ($39/month/number) – Basic capture.
Missed calls with smart alerts/prioritization? → EchoGuard Premium ($99/month/number) – Prioritized recovery.
Main line + 1-3 mobiles for solos/small teams? → Solo Fusion or Crew ($299-399/month) – All-in-one coverage.
Main line + 4-5 mobiles for growing teams? → FusionEcho Squad ($499/month or Quote) – Team insights.
Large/multi-location? → FusionEcho Custom (Quote) – Tailored scale.
ApexVoice Standard
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Answers your main line during business hours.
Greets callers with your business name.
Asks core questions: name, number, address/suburb, job type, urgency.
Emails or logs each call into Google Sheets/CRM.
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1 × AI receptionist on your main number.
Custom script based on your services, suburbs, and tone.
Call summaries for every inquiry (with transcript).
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No live calendar booking.
No automatic SMS to customers.
No rescheduling/cancelling via AI.
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Solo workers and small teams who want calls answered but prefer manual booking
Ideal if you're on-site/busy and need details captured.
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Captures 20% more leads from main line calls with detailed logging, adding $500–$2,000+ in work each month.
From $79/month.
Start with a 14-day free trial – no card required.
You only start paying if you decide to keep it running after the trial.
ApexVoice Premium
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Everything in Standard, plus:
Checks live availability in Google Calendar.
Books, reschedules, and cancels jobs using your rules (e.g., travel buffers).
Handles emergency vs non-urgent differently (e.g., prioritize bursts).
Sends SMS confirmations to customers.
Sends SMS/email summaries to you/team.
Logs structured data: job type, suburb, urgency, value band, duration estimate.
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1 × fully configured AI receptionist on your main line.
Google Calendar integration (we set it up).
Google Sheets/CRM logging with key fields.
Emergency/after-hours logic (log without overpromising).
Ongoing tweaks to scripts/logic.
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Doesn't handle missed calls on mobiles (use EchoGuard).
No advanced team dashboard (upgrade to Fusion).
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Businesses wanting the phone to fill calendars automatically
Perfect for companies lacking a receptionist or wanting 24/7 booking.
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Automates bookings to boost conversions by 35%, adding $3,000–$7,000+ in work each month through triage and confirmations.
From $199/month.
Start with a 14-day free trial – no card required.
You only start paying if you decide to keep it running after the trial.
EchoGuard Standard
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Activates on missed, busy, or out-of-hours calls.
Greets with your business name.
Captures: name, number, suburb, issue, callback time.
Emails or logs into Google Sheets/CRM.
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Coverage on mobiles/secondary numbers.
Summaries with context (transcript included).
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No live booking/rescheduling.
No SMS alerts by default.
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Tradies/Workers missing calls, wanting a simple net to turn misses into leads
Great for solos ditching voicemail.
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Captures 20% of missed leads during and after hours with basic logging, adding $500–$2,000+ in work each month.
From $39/month per line.
Start with a 14-day free trial – no card required.
You only start paying if you decide to keep it running after the trial.
EchoGuard Premium
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Everything in Standard, plus:
Scores urgency (emergency/non-urgent).
Tags high/low-value (based on job).
Sends SMS summaries to you/on-call.
Highlights callback priorities.
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Triage on misses/after-hours.
SMS alerts with details.
Data for reporting/marketing.
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Doesn't book into calendar (use ApexVoice).
No team dashboard (upgrade to Fusion).
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Busy teams/on-call where prioritizing urgent misses is key.
Perfect for jumping on revenue winners first.
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Recovers ~40% of missed leads during and after hours with smart prioritization, adding $3,000–$7,000+ in work each month.
From $99/month per line.
Start with a 14-day free trial – no card required.
You only start paying if you decide to keep it running after the trial.
FusionEcho Standard – Entry Level
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ApexVoice Premium on main line (answer/book/reschedule).
Up to 3 EchoGuard Premium (catch misses on mobiles/overflow).
Shared dashboard for all calls (filters by suburb/job/urgency).
Consistent scripts/rules across business.
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Full answering + booking on main.
Missed capture + alerts on up to 3 mobiles.
Simple shared log (Sheets/CRM for oversight).
Scalable for adding vans (extra EchoGuards available).
Emergency/after-hours logic across all.
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No advanced reporting/custom routing (upgrade to Pro).
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One-person operations to small crews (1-5 members) wanting main booking + mobile capture
Ideal for solos or growing without gaps.
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Covers solo ops end-to-end to add 30% more leads, adding $2,000–$5,000+ in work each month.
From $299-$399/month (bundled).
Start with a 14-day free trial – no card required.
You only start paying if you decide to keep it running after the trial.
You only start paying if you decide to keep it running after the trial.
FusionEcho Pro – Advanced Bundle
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ApexVoice Premium on main line.
Up to 5+ EchoGuard Premium (expandable for branches/vans).
Central reporting by tech/suburb/job type for insights (e.g., "Hot suburbs").
Custom mix/routing (e.g., suburb-based dispatch for multi-locations).
Tailored onboarding and support for franchises/expansions.
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Unified dashboard (Sheets/Data Studio visuals for revenue trends).
Room to scale (add extras as needed).
Priority support/tweaks.
Consistent scripts across all lines/branches.
Advanced features like value estimates and priority flags team-wide.
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Standard plans for very small teams (start with Starter).
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Growing teams to large/multi-location operations (5-10+ members) that want full visibility, no leaks, and standardized handling
Perfect for squads/franchises optimising revenue.
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Customizes for large ops to optimize 40%+ revenue growth, adding $10,000+ in work each month.
Quote-based (from $499+/month).
Start with a 14-day free trial – no card required.
You only start paying if you decide to keep it running after the trial.