Why Trade Businesses Use RevSecure

Missed calls are one of the fastest ways to burn money in a trade business.

Studies show small businesses miss 22–62% of their incoming calls, and around 80–85% of those callers never try again or leave a voicemail. Many simply ring the next business on Google.

For the average small business, that adds up to over $126,000 a year in lost work.

RevSecure exists to stop that leak.

We are more than an AI Tool

  • Most trade businesses don’t have a full-time receptionist.
    That means:

    • You’re on the tools

    • The team is driving, at lunch, or on another call

    • The phone rings out… and the customer tries the next tradie on Google

    Typical industry patterns:

    • 20–30% of inbound calls to small businesses go unanswered

    • 60–80% of callers who hit voicemail never leave a message

    • Most customers will call someone else within 5–10 minutes if they don’t get through

    With RevSecure:

    • ApexVoice answers your main line every time during business hours

    • EchoGuard catches missed and after-hours calls on mobiles and overflow lines

    • Every call ends with a clear outcome: booked job, logged lead or emergency note

    Even just 2 extra jobs a week at $400 each = $3,200 / month in extra revenue.
    That’s more than the cost of RevSecure many times over.

  • A message is nice.
    A confirmed booking in your calendar is better.

    RevSecure doesn’t just “take a message”:

    • Checks live availability through Google Calendar

    • Offers realistic time windows (no double-booking, no invented slots)

    • Books, reschedules or cancels jobs with the exact rules you set

    • Sends SMS confirmations to customers so they know it’s locked in

    That means:

    • Fewer back-and-forth texts

    • Fewer “sorry, we’re already booked then” embarrassments

    • More days where your calendar is full before you pick up the tools

    If one AI-booked job per day averages $350,
    that’s ~$7,000 per month in work the system helps secure and organise.

  • A good in-house receptionist can easily cost:

    • $55,000–$70,000+ per year in wages

    • Plus super, leave, training and downtime

    RevSecure gives you:

    • 24/7 coverage on main line + mobiles

    • No breaks, sick days or clock-off time

    • Consistent scripts, questions and booking rules

    • Instant scaling as you add more vans or staff

    All for a small monthly subscription, not a full salary.

    Capture just one solid job a week that you would have otherwise missed,
    and RevSecure effectively pays for itself.

  • Most trade businesses have no idea:

    • How many calls they miss each week

    • Which suburbs are sending the best jobs

    • How many “emergencies” are actually high-value work

    • Which campaigns or ads are actually producing calls

    RevSecure fixes that by logging:

    • Caller name, number and suburb

    • Job type and issue

    • Urgency (emergency vs standard)

    • Estimated value band and job duration

    All into Google Sheets or your CRM—ready for reporting or handover.

    This gives you:

    • Real data on which suburbs, services and times of day are most profitable

    • A clear view of call-to-booking conversion

    • Better decisions on where to spend your marketing money

  • Customers don’t just want a tradie—they want communication.

    With RevSecure:

    • Callers are answered quickly, even in busy periods

    • They get clear questions, clear answers, and a firm next step

    • SMS confirmations mean no “Did you get my message?” anxiety

    • Your team just checks the calendar and gets moving

    Result:

    • Fewer angry “I called three times!” conversations

    • Less chaos for the office manager or business owner

    • More time spent on billable work, less on admin

  • Whether you’re:

    • A solo tradie juggling every call and job yourself

    • A small crew with 2–3 techs

    • A growing team with multiple vans and service areas

    RevSecure scales with you:

    • Start with ApexVoice on your main line

    • Add EchoGuard to tech mobiles as you grow

    • Upgrade to FusionEcho for a full-business AI layer across all lines

    You don’t need to “rebuild” your systems each time you hire—
    you just plug in another number and keep moving.

Book a Free Trial Now

RevSecure is built to do one thing exceptionally well:

Turn phone calls into properly handled, properly booked jobs; without you having to stop working.

Save the calls.
Fill the calendar.
Grow the revenue.