Why Trade Businesses Use RevSecure
Missed calls are one of the fastest ways to burn money in a trade business.
Studies show small businesses miss 22–62% of their incoming calls, and around 80–85% of those callers never try again or leave a voicemail. Many simply ring the next business on Google.
For the average small business, that adds up to over $126,000 a year in lost work.
RevSecure exists to stop that leak.
We are more than an AI Tool
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Most trade businesses don’t have a full-time receptionist.
That means:You’re on the tools
The team is driving, at lunch, or on another call
The phone rings out… and the customer tries the next tradie on Google
Typical industry patterns:
20–30% of inbound calls to small businesses go unanswered
60–80% of callers who hit voicemail never leave a message
Most customers will call someone else within 5–10 minutes if they don’t get through
With RevSecure:
ApexVoice answers your main line every time during business hours
EchoGuard catches missed and after-hours calls on mobiles and overflow lines
Every call ends with a clear outcome: booked job, logged lead or emergency note
Even just 2 extra jobs a week at $400 each = $3,200 / month in extra revenue.
That’s more than the cost of RevSecure many times over. -
A message is nice.
A confirmed booking in your calendar is better.RevSecure doesn’t just “take a message”:
Checks live availability through Google Calendar
Offers realistic time windows (no double-booking, no invented slots)
Books, reschedules or cancels jobs with the exact rules you set
Sends SMS confirmations to customers so they know it’s locked in
That means:
Fewer back-and-forth texts
Fewer “sorry, we’re already booked then” embarrassments
More days where your calendar is full before you pick up the tools
If one AI-booked job per day averages $350,
that’s ~$7,000 per month in work the system helps secure and organise. -
A good in-house receptionist can easily cost:
$55,000–$70,000+ per year in wages
Plus super, leave, training and downtime
RevSecure gives you:
24/7 coverage on main line + mobiles
No breaks, sick days or clock-off time
Consistent scripts, questions and booking rules
Instant scaling as you add more vans or staff
All for a small monthly subscription, not a full salary.
Capture just one solid job a week that you would have otherwise missed,
and RevSecure effectively pays for itself. -
Most trade businesses have no idea:
How many calls they miss each week
Which suburbs are sending the best jobs
How many “emergencies” are actually high-value work
Which campaigns or ads are actually producing calls
RevSecure fixes that by logging:
Caller name, number and suburb
Job type and issue
Urgency (emergency vs standard)
Estimated value band and job duration
All into Google Sheets or your CRM—ready for reporting or handover.
This gives you:
Real data on which suburbs, services and times of day are most profitable
A clear view of call-to-booking conversion
Better decisions on where to spend your marketing money
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Customers don’t just want a tradie—they want communication.
With RevSecure:
Callers are answered quickly, even in busy periods
They get clear questions, clear answers, and a firm next step
SMS confirmations mean no “Did you get my message?” anxiety
Your team just checks the calendar and gets moving
Result:
Fewer angry “I called three times!” conversations
Less chaos for the office manager or business owner
More time spent on billable work, less on admin
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Whether you’re:
A solo tradie juggling every call and job yourself
A small crew with 2–3 techs
A growing team with multiple vans and service areas
RevSecure scales with you:
Start with ApexVoice on your main line
Add EchoGuard to tech mobiles as you grow
Upgrade to FusionEcho for a full-business AI layer across all lines
You don’t need to “rebuild” your systems each time you hire—
you just plug in another number and keep moving.
RevSecure is built to do one thing exceptionally well:
Turn phone calls into properly handled, properly booked jobs; without you having to stop working.
Save the calls.
Fill the calendar.
Grow the revenue.